Frequently Asked Questions
We are offering two felt types:
- Vegan polyester felt made from 87% R-PET fibers (Test Report June 2022) made in China
- 100% made in Europe vegan polyester felt
These certificates are available and can be requested by email:
Our felt has been tested by an independent laboratory. The result is: DNI (do not inflate – as of June 2022).
We completed SA8000:2014 certification in 2022
We have two sewing factories from which we source our goods: Poland & from the Far East. We can provide 100% EU sourcing scenario for your requirements. In other words: felt manufacture and production in the EU.
Since 2023 we have an additional procurement strategy: Made in EU. Here we have our bags and wooden boxes made by local seamstresses and carpenters. The felt is a 100% special blend for our company. You will not find this again with any other manufacturer. Our felt is particularly robust and at the same time very flexible, so that it is particularly well suited for making bags. The felt organizers stand up and don’t sag and the felt is stable.
Our company policy says that you need to pay for the sample but the full price can be deducted from your first order.
In principle, we send samples on the same day. Shipping within Germany takes 2-3 working days, rest of EU have a delivery time of about 3-7 days.
We offer many types of finishing. Be it the application of a flag with your company logo, a transfer/digital print or an embroidery. Just contact us!
Here we distinguish between a few factors:
- Standard range: If you have decided on a certain number of bags from our standard range, delivery usually takes 2-3 working days. For larger quantities, a forwarding agency will be booked. Most of the time your order will be delivered in 3-7 working days in the D-A-CH region.
- Customization: Depending on how complex your wishes are, the longer the process can take. Normally, however, we need 3-4 weeks delivery time for a Made in EU order. For an order from China, this can take 8-12 weeks.